COACHING AND

FEEDBACK

Improving the performance of your people and team.

Giving feedback and coaching your team plays a critical role in their success. To do this well you need to make sure you have the right skills and approach to truly make a difference. This one-day programme is all about learning and practicing skills for effective feedback and coaching.

This course is designed for people in leadership roles, either those starting out or as a refresher for the more experienced leader
One-day classroom-style training

Programme

The role of feedback and coaching
Standards and expectations
Observation as part of feedback and coaching
The feedback loop
Characteristics of good feedback
Types of feedback
Receiving feedback
Constructive criticism
Coach vs mentor
Goals and KPIs
3T Coaching Plan

Outcomes

Better EQ
Improve language and skills
Coaching with goals and KPIs
Improvement in giving and receiving feedback
Focus on catching people doing good things
Increased self-confidence to effectively lead a team
Improvement in team and individual performance

COACHING AND

FEEDBACK

Improving the performance of your people and team.

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