RETAIL
MANAGEMENT
Successful retail managers have real operational experience plus excellent leadership skills.
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Participants will grow the skills and knowledge vital for retail success, including effective communication, feedback and coaching, retail standards, performance measurements and how to run effective meetings.
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This course is targeted at anyone who manages a retail team
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One-day classroom-style training
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Six module weekly instructor-led webinar programme
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Online learning course
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Leadership vs management
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Understanding your value proposition
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Personal styles and leadership
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The sales process
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Setting goals for sales growth
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Metrics and performance
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Driving productive activity
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Feedback and coaching
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Setting and maintaining standards
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Running successful staff meetings
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Better understanding of the sales process
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New tools for matching personal style and motivation and performance
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Increased self-confidence to effectively lead a team
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Improved meetings and one-on-ones
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Better performance and results
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+ Greater confidence and credibility
