RETAIL TRAINING PROGRAMMES

Our retail programmes are for all sectors of the industry and at all levels, from getting started in a frontline role through to supervisory and management. We have great base courses that are easily adapted for specific types of retail to maximise the impact of the training.

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RETAIL CUSTOMER SERVICE

Great retailers get the basics right. Make sure you are up to speed with the essentials of excellent customer service, specifically in retail.

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RETAIL SALES

Take your customer service skills to the next level with our Retail Sales course that will ensure you have the right skills to sell the right products to the right customers. 

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RETAIL MANAGEMENT

Focus your leadership training with our Retail Management course. This builds skills in coaching your retail team to have absolute focus on customer service and sales. 

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RETAIL MERCHANDISING AND MARKETING

Marketing and merchandising are essential for every retailer to attract customers and make it easy for them to buy from you.  

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